Personal accident insurance claim
Personal Accident
Non Medicare Medical Claims
Firstly report the claim to Echelon (formerly known as JLT Claims Management Services). This can be done in one of three ways:
- Download – by accessing the JLT Sport website and downloading a claim form. You will need to send the claim form to us with any medical accounts for reimbursement.
- Online – by accessing the JLT Sport website and completing an online claim form (available only for the current period of cover). You will need to send the physicians statement to ???
- Phone – by phoning Echelon (formerly JLT Claims Management Services) on (this is a toll free number from anywhere in Australia). Claims staff will send a claim form to you for completion.
In all cases you will be allocated a claim number which should be detailed on any future accounts or correspondence relating to the same claim.
Important Information:
- After $200 worth of treatment from an ancillary provider, a referral from a legally qualified medical practitioner must be obtained.
- Forward only original receipts (retaining a copy for your own records).
- Claim on your Private Health Insurer FIRST if you have Private Health cover, and send their Statement of Payment with your claim.
- Please do not send Doctors’, Surgeons’, Anaesthetists’, X-Ray or MRI Scan accounts as they are covered by Medicare. The Health Insurance Act (Cth) 1973 does not permit the Trustee or the Insurer to pay any part of these accounts.
